Return & Refund Policy

At Praxis Metabolic, our primary focus is providing clinical-grade curation of metabolic health tools and wearables. To ensure secure payment processing, fast shipping, and reliable customer service, we partner with trusted third-party platforms, such as Amazon.com, to fulfill the equipment recommended on our site.

Order Fulfillment and Returns Because your purchases are processed, billed, and shipped directly by our partner (Amazon), all returns, refunds, and exchanges are governed strictly by Amazon's official Return Policy. Praxis Metabolic does not directly collect payment for these physical items, nor do we process returns, handle shipping, or issue refunds.

How to Return an Item If you need to return a product you discovered through our clinical curation:

1. Log in to the Amazon account you used to make the purchase.

2. Navigate to "Returns & Orders" at the top right of the Amazon homepage.

3. Locate the specific item and select "Return or replace items".

4. Follow the prompts provided by Amazon to generate your return label and complete the process.

Most items fulfilled by Amazon can be returned within 30 days of receipt. Please refer directly to the Amazon product page or their customer service portal for the exact return window and conditions for your specific device.

Support Inquiries

• For Clinical Guidance: If you have questions about how to integrate a specific device into your metabolic protocol, please contact our team.

• For Order Issues: For any questions regarding shipping times, damaged items in transit, or payment processing, please contact Amazon Customer Service directly, as they hold all your order details.